Position: Travel Consultant - Remote | WFH
Employment Type: Full-Time
Benefits Offered: Medical, Dental, Vision, Paid Time Off, Retirement Plans
About Us
We are a distinguished boutique consultancy dedicated to curating exceptional travel experiences, from opulent weekend retreats in iconic cities to daring adventures in breathtaking locations. Our mission centers around delivering personalized travel services that prioritize our clients' preferences, making the planning process not only seamless but also enjoyable. We pride ourselves on a refined yet warm approach to travel, emphasizing meticulous attention to detail. Each team member embodies these values, contributing to our ethos of excellence.
Job Overview
We are in search of a passionate Travel Consultant with a minimum of 2 years of experience in the realm of luxury travel planning. The ideal candidate will have traveled extensively, bringing with them a rich understanding of high-end accommodations and services around the globe. A true dedication to client satisfaction, coupled with the ability to comprehend and meet unique client needs, is fundamental to this role. As an integral part of our team, you will mentor Travel Coordinators and Associates, nurturing a culture of inspiration and enthusiasm for travel.
Key Responsibilities
- Engage thoughtfully with ultra-high-net-worth clients through various communication channels.
- Research and propose tailored travel destinations, exceptional dining experiences, and activities aligned with client preferences.
- Coordinate bespoke travel arrangements with suppliers including hotels, operators, and independent guides.
- Collaborate with hotel concierges to secure reservations for dining, entertainment, and transportation.
- Develop comprehensive travel itineraries from initial concepts to trip commencement using our proprietary itinerary tool.
- Maintain accurate records and track client trip times within our online systems.
- Ensure all client itineraries are confirmed prior to departure, achieving or surpassing sales targets.
- Mentor and guide Travel Coordinators and Associates, effectively delegating tasks.
- Process client invoices, credit card payments, and submit payment requests as necessary.
- Utilize company platforms, including Salesforce and Sabre, for efficient planning and operations.
- Participate in meetings and events, and engage in familiarization trips and industry conferences (may require weekend travel).
- Document feedback and scouting reports in our CRM after each trip.
- Contribute to brainstorming sessions aimed at supporting strategic growth initiatives for the company.
Required Skills
- Exceptional verbal and written communication abilities, with a strong aptitude for presentation and persuasion.
- Proven track record in creating unique experiences for discerning clientele.
- Composure in high-pressure situations, maintaining a positive and calm demeanor.
- Strong collaborative skills, demonstrating a team-oriented mindset.
- Excellent work ethic, proactive approach, and a willingness to exceed expectations, including availability after hours.
- Resourcefulness and quick-thinking abilities, with a focus on effective problem-solving.
- Meticulous attention to detail, coupled with outstanding time management and organizational skills to manage multiple projects.
- Proficiency in MS Office (Excel proficiency required); familiarity with Salesforce and Adobe Suite is advantageous.
Qualifications
- Bachelor's degree and residency in New York are required.
- A minimum of 2 years of experience in luxury travel consultancy or as an executive assistant with client-facing responsibilities.
- Extensive international travel experience (at least 20 countries) with in-depth knowledge of luxury offerings within those regions.
Career Growth Opportunities
As a Travel Consultant, you will have the opportunity to mentor your peers, fostering their professional development while enhancing your own career trajectory. Engagement in continuous training and participation in industry conferences will further expand your network and expertise.
Company Culture And Values
Our firm embodies a sophisticated yet warm approach to luxury travel, focused on delivering unparalleled experiences. We believe in nurturing a collaborative environment where every team member’s input is valued, and our core principles of excellence and care for our clients are deeply ingrained in our practices.
Compensation And Benefits
- Competitive salary commensurate with experience, along with performance-based bonuses.
- Opportunities for travel with an estimated retail value exceeding $20,000 per trip.
- Comprehensive health insurance package, including medical, dental, and vision coverage.
- Retirement plans and profit-sharing (401k).
- Generous paid time off policy: 15 days annually, 10 holidays, 4 religious floating holidays, and 5 remote work or scouting days.
- Continuous training and professional development opportunities.
Join us in crafting extraordinary travel experiences and be part of a supportive team that values each member's contributions. If you are prepared to inspire and create unforgettable journeys for our clients, we eagerly await your application!
Employment Type: Full-Time
